Terms of use

By creating or opening a card on Surprisescratchies you agree to these terms. They're governed by the laws of England and Wales.

Using the service

• The basic scratch card is free. Extras such as a personal message, photo, voice note, memory book or quiz are paid, with prices shown before you pay.
• You must be 18 or over to create a card, or have permission from a parent or guardian.
• Keep your private sharing and manage links safe — anyone with a card's link can open it.

Your content

• You're responsible for what you put in a card and must have the right to share any photo or recording you upload.
• Don't use cards to harass, deceive or upset anyone, or to share anything illegal or offensive. We may remove cards that break these rules.
• You keep ownership of your content. You allow us to store and display it only so the card works.

Payments and refunds

Payments are processed securely by Stripe. Because extras are digital and delivered straight away once your card is ready to share, you agree they start immediately. If something goes wrong with a paid card, email adsterlester@gmail.com and we'll put it right or refund you.

Editing and revealing

You can edit a card until it is revealed. Extras can't be changed after your sharing link is ready. Revealing a card tells the sender.

Partner links

Cards may show links to partner shops. As an Amazon Associate I earn from qualifying purchases. Purchases are made with those shops under their own terms.

Availability and liability

We work hard to keep the site running but can't promise it will always be available or that an email will always arrive. Nothing in these terms limits your rights as a UK consumer.

See our privacy policy for how we handle your information.